• Walking the damage with you before the adjuster arrives so nothing gets missed

• Documenting the full scope the way carriers need to see it, moisture readings, thermal imaging, photo documentation

• Explaining what "cause of loss" means and why your carrier requires it before making a coverage determination

• Keeping you informed at every step, no silence, no guessing, no surprise delays

• Being straight about what your damage actually warrants, even when that means recommending you not file

Yes. The team works alongside your carrier and makes sure the scope of work is documented properly from day one in a format your carrier can use. Precision Reconstruction does not act as your adjuster, but the documentation process is built around exactly what carriers need to see.

Yes, always. You are never required to use your insurance company's preferred vendor list. Carriers can recommend a vendor, but they have no legal right to require one. Preferred vendor programs exist because those contractors met specific criteria, like years in business and negotiated rates, not because they're your only option. If your carrier is telling you otherwise, call before making any decisions.

On a standard water loss, demo typically takes one day and drying takes three to five days. A CAT-3 loss takes longer, because the affected area has to be scrubbed and HEPA vacuumed before air movers go in. Rebuild timelines vary. Insurance funding approval generally takes one to four weeks after dry-out is complete. A realistic timeline is provided upfront and updated as the project moves forward.

Yes. Every estimate is free. And if the damage is minor enough that a claim isn't warranted, or something you can handle on your own, that's exactly what you'll hear.

Stop the water first if you can find the source, then stay clear of anything electrical near the wet area. Once it's safe, take photos of the damage before cleanup starts. Your carrier will want to see cause of loss before making any coverage decision. Then call. Water spreads into places you can't see, and waiting to see if it dries out on its own makes it worse.

It depends on the scope. Plenty of water and smoke jobs don't require it. Larger fire or structural jobs sometimes do, especially if utilities are out or the space isn't safe to be in. That gets determined during the inspection, so you'll know either way before work starts, not after.

Mitigation is stopping the damage from getting worse, extracting water, drying things out, boarding up. Reconstruction is rebuilding what was lost. Smaller jobs may only need mitigation. Larger losses usually need both, which is exactly why Precision Reconstruction stays your point of contact through the entire process instead of handing you off partway through.

Yes. Idaho Contractor License RCT-61118, with active general liability insurance. Stephen holds the IICRC WRT certification (Water Damage Restoration Technician), the industry standard for water damage work.

Precision Reconstruction is based in the Treasure Valley and serves Boise, Meridian, Nampa, Caldwell, Eagle, Star, Kuna, Garden City, Middleton, and surrounding communities. Projects outside that area, including out-of-state work, are considered case by case, so call and ask.